Challenge

Kadeya needed a solution to visualize and track key metrics related to their vending machines. The main objectives included:

• Developing a dashboard that displays detailed data such as sales by customer account, user, site, and station.
• Monitoring performance metrics like bottles’ return rates, Net Promoter Scores, and adoption rates.
• Ensuring the dashboard is user-friendly and accessible for internal and external stakeholders.

Solution

Ksterix was selected for the project based on its strong cultural fit with Kadeya and ability to provide good value for the cost. The scope of work included:

• Dashboard Development: We created a dashboard that tracks a wide range of metrics, including:
  • Total sales over time
  • Sales per customer account, per site, and per station
  • Sales per user and per product
  • Bottles return rate and holding time
  • Water vs flavored beverage data
  • Paid vs free transactions
  • Adoption rate and Net Promoter Score (NPS)
• User-Friendly Design: We ensured the dashboard was intuitive and easy to navigate, avoiding the complexity often associated with data-driven tools.

Key deliverables included:

• Development of a user-friendly dashboard to track key performance metrics across Kadeya’s vending machines.
• Clear display of essential metrics such as sales performance, adoption rate, and bottle return rate.
• Daily progress reports and regular updates, ensuring smooth project execution.
• Final product delivery with real-time data display, tested and reviewed by the Kadeya team.

Results & Feedback

The partnership between Ksterix and Kadeya led to the successful creation of a highly functional and easy-to-use dashboard. Key results included:

• Efficient Project Execution: The project was delivered on time with clear daily progress updates, allowing Kadeya to monitor development and provide feedback as needed.
• Usability: The dashboard was designed to be easy to understand and use, helping Kadeya quickly access important data without unnecessary complexity.
• Enhanced Data Visibility: Kadeya can now monitor sales, user behavior, and operational metrics in real-time, improving decision-making and business insights.